Frequently Asked Questions
Have a question not answered here?
Do you really make everything?
Everything we offer is handmade by Nina and Polly at our workshop in New York City. Even the stitching on our scarves is done by hand!
Do you do custom orders?
We welcome custom orders, including bridesmaids gifts! The more notice you offer us, the more we can customize the design. If you're in a rush, we can create a custom necklace with two business days' notice and a custom scarf with 10 days' notice. Custom orders cannot be returned but we work with our customers to ensure they will receive exactly what they're looking for.
Please get in touch with us via email to place a custom order.
What is everything made of?
Our scarves are made of silk and use non-toxic, washable paints. Our necklaces are made of mother of pearl, freshwater pearls, semi-precious stones, gold plate, Czech crystals, jade and other semi-precious stones. Our metal findings are made of nickel-free, non-toxic, hypoallergenic materials and the majority of our earring posts are surgical steel.